LIFE PROFESSIONALS MEDICARE OPPORTUNITY
Countdown to AEP 2024
Take it from Benjamin Franklin, “If you fail to plan, you are planning to fail!”.
Let’s be “frank” (ba-da-bum), you wouldn’t be here if you were planning to fail. That’s why Life Professionals Senior Solutions is committed to providing you the best resources and opportunities to help you succeed. From lead vendors to automation and retention strategies, we’re in your corner!
The Annual Election Period Starts In
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PRE-AEP CHECKLIST
With the Medicare Annual Enrollment Period (AEP) right around the corner, we want you to be ready! By following a few simple steps, you’ll be well on your way to capitalizing on the biggest Medicare Advantage sales season of the year.
Pass Your AHIP Exam
The AHIP Certification is required for all agents who wish to sell Medicare. The cost of AHIP is $175, however you can use our link to get an $50 discount (no code required).
Complete Carrier Certs
Are you ready to sell? This is a crucial step and means you have completed all of the requirements needed by the carriers to sell Medicare products for the AEP selling season.
Create A Marketing Plan
While you may not be able to market or sell for AEP until October 1st, you can still prepare your sales & marketing strategy and put yourself into a great position to get ahead of the game.
Looking for Marketing Support? Let’s Talk…
Resources For Success
Committed to serving you, as an agent or agency, by providing you with tools and resources you need.
Sunfire Matrix
If you’ve not already requested Sunfire access, you don’t want to miss out on this incredible platform! The Sunfire Matrix allows you to quote based on your customers total estimated annual cost and view full benefit details, including copays – by medication or by month! You’ll also be able to do Medicaid lookups, doctor and RX searches, Scope of Appointments, HRA’s and more!
Digital Scope of Appointment
Let’s face it – getting a scope of appointment digitally from a senior can sometimes be like putting your hand in a blender. If you’re not using the Sunfire Scope of Appointment, we’ve got another solution for you. Request access now to get your own personalized digital Scope of Appointment link.
Training & Accessibility
Learn from seasoned professionals with the experience and knowledge in the Medicare markets to help you take your business to the next level. Live training & instant engagement, providing you immediate answers as well as real time industry news and resources.
Thursday mornings at 10am EST
Lead OPTIONS
Lead generation in the senior market requires a targeted and compassionate approach. Seniors have unique needs and preferences, so tailoring your lead generation strategies to address those specific aspects can be highly effective. We realize that the Lead Generation and Client Prospecting techniques our agents utilize are as unique as the individuals that they are. Because the “one size fits all” approach does not appeal to many of our agents, we’ve constructed lead offerings that are flexible.
Direct Mail
Life Transfers
Digital Leads
Aged Leads
Aged Lead Store (10% Discount Code: lifeprofessionals)
Appointment Setting
Life Professionals has our own internal, US based, appointment setter. Contact us for more information.
UNLIMITED POTENTIAL
Every day in the U.S., 10,000 people turn 65 and the number of older adults will more than double over the next several decades to top 88 million people, representing over 20 percent of the population by 2050.
$611 Initial 2024 Commission
Seniors Turn 65 Each Day
$306 Renewal Commission
How Much Can You Make In Medicare Renewals?
AEP Outreach Tips
September is an important month for kicking off your pre-AEP outreach campaigns. Strategizing for both existing client retention and new client prospecting is crucial.
New Client Prospecting
Leads, Seminars, Educational Events, Grassroots Marketing… there are so many ways to gain new clients.
Compliance Note: Remember, new CMS rules (effective September 30, 2023) state that agents must not distribute SOAs or set appointments at Medicare educational events. You can distribute permission to contact forms, business reply cards, and your business cards. A marketing event must not occur within 12 hours of an educational event at the same site.
MARKETING & SALES MATERIAL
If you haven’t already done so, pre-order your supplies and marketing materials from the carriers to be able to hit the ground running for AEP. Don’t forget to stock up on business cards, flyers and promotional items (every senior loves a good pill box or Medicare card holder, not to mention another coffee mug).
As always, be sure to stay CMS compliant with all of your outreach efforts, marketing materials and events.
Existing Client Retention
If you already have a Medicare book of business, your initial focus should be on retaining your existing clients. Let’s face it, you worked hard for that client and they are now a source of unlimited renewal income. The best thing you can do to sustain this is to be proactive in your outreach. If you don’t, another agent will!
Ask us about our Retention strategies & automations that you can plug into your CRM.
Referrals
Your existing clients are your best source of referrals. When you proactively reach out to them for the Annual Enrollment Period (AEP), be sure to let them know to tell their friends and family.
Compliance Note: If you receive referrals, CMS compliance rules state that you cannot cold call or text these prospective clients – you must secure a permission to contact or wait for the prospect(s) to contact you first. One option to overcome this is to provide your existing clients with your business card to pass on to referrals so that they can contact you directly.
Final Expense Cross-Selling
Are you a Final Expense agent who wants to market to your existing book of business? Smart move – don’t sleep on that gold mine!
Ask us about your Cross Selling strategies & automations that you can plug into your CRM.
Automation & Technology
There is never a replacement for human interaction, but you can take care of the tedious tasks with automation and technology. Don’t forget to use your CRM or marketing platform to reach out to clients on special occasions, like their birthday and anniversary, as well as holidays. You’d be surprised at how much an automated text or email will brighten their day (and increase your retention).
Don’t forget those pre-AEP and pre-OEP automations; they are sure to keep your clients on the books and not answering the non stop phone calls from call centers.
Ask us about our CRM Resources & Automation Strategies and Examples.
Lead Generation Ideas & Strategies
There are so many ways to obtain clients. Here are some to consider:
Educational Workshops and Seminars: Host in-person or virtual workshops and seminars that address common concerns of seniors, such as retirement planning, long-term care, or Medicare options. Provide valuable information and position yourself as an expert in the field.
Senior-Focused Content Marketing: Create blog posts, articles, and guides that cover topics relevant to seniors, like healthcare, insurance options, and estate planning. Optimize your content for SEO to attract organic traffic from search engines.
Social Media Engagement: Utilize platforms like Facebook, LinkedIn, and YouTube to engage with seniors. Share informative content, testimonials from satisfied senior clients, and host live Q&A sessions to address their questions and concerns.
Personalized Direct Mail: Sending personalized direct mail to seniors can be effective, especially for those who may not be as active online. Consider including brochures, informative booklets, or special offers in your mailings.
Referral Programs: Encourage your existing clients to refer their friends and family members to your services. Offer incentives or discounts for successful referrals.
Collaboration with Senior Centers and Retirement Communities: Establish partnerships with senior centers, retirement communities, and assisted living facilities. Offer to provide educational sessions or information booths on insurance and other relevant topics.
Networking with Doctors and Pharmacies: Seek partnerships with local doctors and pharmacies. These connections are a great way to increase your referrals with clients who already have established relationships.
Senior Health Fairs and Events: Participate in local health fairs or community events targeting seniors. Set up a booth to interact with potential clients and distribute informational materials.
Offer Free Resources: Provide free resources like eBooks, guides, or checklists that seniors can download from your website or social media page after submitting their contact information.
Customer Testimonials and Success Stories: Share real-life success stories and testimonials from satisfied senior clients to build trust and credibility.
Webinars and Virtual Events: Host online webinars or virtual events focusing on senior-related insurance topics. This can expand your reach beyond your local area.
That “dirty” word… Compliance!
We know, we know… compliance can be overwhelming and “scary” – but it doesn’t have to be.
Here are some tips and resources to help:
Know Your Plans
One of the biggest complaints is from clients who have been put in a plan that doesn’t cover their prescriptions or doctors.
While situations do arise that are not in your or your clients control, you can help your clients make the most informed decisions by knowing the plans in their area and utilizing the tools available to you to keep their out of pocket costs low.
If you are new to MAPD sales or unsure of who you should get appointed with, here are a few sites that allow you to see plan details:
Once you are ready to sell, these plans will also be viewable in the Sunfire platform, where you will be able to enter RX and doctor information… and so much more!
Learn Sunfire Matrix
A Medicare tool like no other…
Call Recording, Scope of Appointment, Enrollments, HRAs – all accessible and manageble through your FREE Sunfire account. If you don’t already have access to this powerful tool, get it now!
Ahead of AEP, Medicare Advantage enrollment forms will be overhauled in Sunfire, becoming more intuitive, more efficient, and fully compliant with all the latest CMS and carrier guidance.
Search within your Sunfire agent profile on the left-hand navigation bar to learn more about the new updated enrollment form that went live on 8/8/2023.
Stay Connected
Be sure to contact us with any questions or concerns and look for emails and updates as we receive them so that you are fully aware of any changes that occur.
Chad Davis – Vice President, Business Development
chadd@lifeprofessionals.com / 606-585-2587
Julie Davis – Contracting, Agent Support
julied@lifeprofessionals.com / 307-315-2555